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Christine B. Taylor's avatar

This was a lightbulb moment for me! That's such a clear description of the midset of a strong community. And I even see myself in that description of a loyal customer. I'm adding these points to my SOPs - thank you!!

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Neela 🌶️'s avatar

"Think back to when you started using Substack. At first, you likely had no idea what you were doing here. I know I didn’t, and really still don’t!"

You could have fooled me - PS I also still don't know either.

Choose community and find a way to build around it.

Thank you Mack!

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